General Questions<\/title>\n<meta name=\"keywords\" content=\"questions, destination, cost, customs, how much, parcel, post box, mail box, how long, motor vehicle license, registered mail, address change, address database, change of address, proof of purchase, customs\" \/>\n<meta name=\"description\" content=\"Frequently asked questions\" \/>\n<\/head>\n<body>\n<div class=\"first-container\">\n<div class=\"header\">\n<div class=\"header-left\">\n<div class=\"row\">\n\u00a0<div class=\"col-m-12\">\n\u00a0<div class='content-container'>\n\u00a0 <div class=\"content-grid\">\n<table width=\"100%\" border=\"0\">\n\u00a0 <tr>\n\u00a0 \u00a0 <td>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 <h4>When to expect the arrival of a letter<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>How long does a letter take to reach its <a name=\"destination\" id=\"destination\"><\/a>destination when posted locally?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Letters generally take two days within the same town or city to reach their destination, three days between two cities in the same province, and four days between cities in different provinces. It takes ten days for an air-mail item abroad and between two and three months for a surface-mail item to a country abroad.<\/p><div id=\"forms-3790900474\" class=\"forms-atf forms-entity-placement\" style=\"margin-top: 15px;margin-bottom: 20px;\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9198760278752355\"\n crossorigin=\"anonymous\"><\/script>\n\n<ins class=\"adsbygoogle\"\n style=\"display:block\"\n data-ad-client=\"ca-pub-9198760278752355\"\n data-ad-slot=\"8381596201\"\n data-ad-format=\"auto\"\n data-full-width-responsive=\"true\"><\/ins>\n<script>\n (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/div>\n\u00a0 <h5> How long does a letter take to reach its destination when posted overseas?<\/h5>\n\u00a0 <p>The timeframe depends on the service that the sender chooses as there are a few options. When posting an item from SA we’ve got ordinary\/insured and registered airmail, – surface mail and EMS. Airmail has an estimated delivery time of 10 to 14 working days. Surface mail has an estimated arriving time of 8 weeks to 3 months and EMS \u00a0takes between 4 to 7 working days.<\/p>\n\u00a0 <h5> My letter or parcel is very urgent! How fast can it get to its destination? <\/h5>\n\u00a0 <p> Use our Speed Services option to have your item delivered the next day or, at an extra fee, the same day. Ask at your nearest Post Office or click on Speed Services for more information. Ordinary domestic mail takes 3 to 5 working days to reach the destination post office.<\/p>\n\u00a0 <p> <\/p>\n\u00a0<h4><a id=\"Fastmail\">Fastmail<\/a><\/h4>\n\u00a0 <p> Fastmail is a letter service in South Africa with a one-day delivery standard in \u00a0the same city or town, a two-day delivery standard for all other destinations. These standards do not include the day of posting.<\/p>\n\u00a0 <h5> What is the standard delivery time for a local registered letter?<\/h5>\n\u00a0 <p> The delivery time is 4-7 working days <\/p>\n\u00a0 <p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 <h4><a name=\"Where\" id=\"Where\"><\/a>Where is my mail?<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Exactly where is my letter or parcel in the postal system?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> All parcels and registered letters can be tracked using their tracking number. <a class=\"myLink\" title=\"Track and Trace\" accesskey=\"t\" target=\"_self\" rel=\"noopener noreferrer\">Go to our tracking page<\/a> or call the Customer Services Centre on 0860 111 502. Please contact our Customer Service Centre on <a class=\"myLink\" href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a> if you cannot find your mail item.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a name=\"Postcards\" id=\"Postcards\"><\/a>Postcards<\/h4>\n\u00a0 <h5> What is the standard size of a postcard? <\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>The standard size of a postcard is 10cm high by 15cm wide.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a name=\"Correct\" id=\"Correct\"><\/a>Correct mailing address<\/h4>\n\u00a0 <h5>What are the dimensions needed to accommodate the mailing address?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>There are no specific dimensions, the mailing address must be clearly printed or written on the front of the envelope, left-aligned, starting with Ihe name of the addressee on the first line, the number and street address on the second line, the suburb on the third line, the name of the city on the fourth line, and the correct postal code on the last line. <a class=\"myLink\" href=\"postalcode.html\" title=\"Postal code look-up\" accesskey=\"p\" target=\"_self\" rel=\"noopener noreferrer\"> Postal code look-up<\/a>.The correct postal code is vital. <a class=\"myLink\" href=\"guidelines.html\" title=\"How to correctly address an envelope\" accesskey=\"e\" target=\"_self\" rel=\"noopener noreferrer\">How to correctly address an envelope.<\/a><\/p>\n\u00a0 <h5> Why is a return address necessary?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>To inform the sender that the mail did not reach its destination.<\/p>\n\u00a0 <h5> Where must the return address appear?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>On the back of the envelope, in the same order as the sender’s address. The correct postal code is vital. <a class=\"myLink\" href=\"postalcode.html\" title=\"Postal code look-up\" accesskey=\"p\" target=\"_self\" rel=\"noopener noreferrer\"> Postal code look-up<\/a>.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>Postal <a name=\"Codes\" id=\"Codes\"><\/a>Codes<\/h4>\n\u00a0 <h5> \u00a0Are the postcodes arranged according to provinces?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> No, they are arranged according to our delivery network.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> What is the postal code of a particular area?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Visit our<a class=\"myLink\" href=\"postalcode.html\" title=\"Postal Code\" accesskey=\"p\" target=\"_self\" rel=\"noopener noreferrer\"> postal code look-up page<\/a>.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How can I obtain the latest post code book?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> The post code books are currently out of print, you may send a SMS to 36245 with \u00a0your email address, the SMS costs R5.00 <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a name=\"Postboxes\" id=\"Postboxes\"><\/a>Postboxes<\/h4>\n\u00a0 <h5> Where can I obtain \u00a0a postbox?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>From the Post \u00a0Office closest to your place of residence.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much will it \u00a0cost to replace a lost post box key?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much does it cost to rent a postbox?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much does it cost to rent a private bag?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How do I cancel my postbox?<\/h5><p> Visit your post office to complete the termination of \u00a0service forms and return both keys to obtain a key refund. <br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0Can I pay for my box via EFT?<\/h5><p> At this stage only companies and government departments \u00a0may pay via EFT.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Can I pay for my post box online?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Yes, only \u00a0at <a title=\"The Virtual Post Office\" accesskey=\"v\" target=\"_blank\" rel=\"noopener noreferrer\">the Virtual Post Office<\/a>.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Can I apply for a post box online?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Not at this stage, you still need to apply at your local \u00a0post office.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>How much does it <a class=\"myLink\"name=\"Cost\" id=\"Cost\"><\/a>cost? <\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much does it \u00a0cost to mail a letter?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much does it \u00a0cost to post a parcel within SA?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Depends on the volumetric size and distance it is travelling.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How much does it cost to post a registered mail item?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>How many <a name=\"stamps\" id=\"stamps\"><\/a>stamps do I need? <\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How many stamps should I affix on an A4 envelope? <\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Three standard stamps should be affixed. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 <h4><a name=\"Domestic\" id=\"Domestic\"><\/a>Domestic mail \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/h4> \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How do I track a domestic postal article?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Please make use of the convenient <a class=\"myLink\" href=\"..\/Tools\/tracktrace.html\" title=\"Track and Trace\" accesskey=\"t\" target=\"_blank\" rel=\"noopener noreferrer\">Track and Trace System<\/a>, available from the front page of our website. You can also \u00a0call the Customer Service Centre on 0860 111 502. Please contact our Customer Service Centre on <a class=\"myLink\"href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a> if you cannot find your mail item.Consider downloading our free app from <a title=\"Google Play store\" accesskey=\"g\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play store<\/a> and <a class=\"myLink\" href=\"https:\/\/itunes.apple.com\/za\/app\/south-african-post-office\/id1117842926?mt=8\" title=\"Apple iTunes \" accesskey=\"a\" target=\"_blank\" rel=\"noopener noreferrer\">Apple iTunes<\/a> to follow your mail item. \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a name=\"International\" id=\"International\"><\/a>International mail \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/h4>\n\u00a0 \u00a0 \u00a0 <h5>When will I receive my international mail item?<\/h5>\n\u00a0 \u00a0 \u00a0 <p>Most international mail items travel by ship and can take 14 weeks to arrive at the destination country. Upon arrival the item will be inspected by the Department of Health first, then by the South African Revenue Service and lastly it will go the SA Post Office for distribution. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>How do I track a postal item?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please make use of the convenient <a title=\"Track and Trace\" accesskey=\"t\" target=\"_blank\" rel=\"noopener noreferrer\">Track and Trace System<\/a>, available from any page on our website. You can also \u00a0call the Customer Service Centre on 0860 111 502. Please contact our Customer Service Centre on <a class=\"myLink\"href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a> or <a class=\"myLink\" href=\"mailto:customer.service@postoffice.co.za\">customer.service@postoffice.co.za<\/a> if you cannot find your mail item.Consider downloading our free app from <a title=\"Google Play store\" accesskey=\"g\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play store<\/a> and <a class=\"myLink\" href=\"https:\/\/itunes.apple.com\/za\/app\/south-african-post-office\/id1117842926?mt=8\" title=\"Apple iTunes \" accesskey=\"a\" target=\"_blank\" rel=\"noopener noreferrer\">Apple iTunes<\/a> to follow your mail item.\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Why must I pay <a class=\"myLink\" id=\"Customs\">Customs<\/a> to receive my parcel?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Custom fees are required by law. The South African Revenue Service \u00a0(SARS) determines the amount payable. Customs fees can be paid to the SA Post Office upon acceptance of mail items where custom fees are applicable. Should you not agree with the amount charged by SARS, you can send the item back via the SA Post Office for re-assessment. Should the value of the parcel exceed R400, charges will be paid to Customs on the total price actually paid for the item. On gift parcels where the contents are intended for more that one person and the total declared is more than R400, \u00a0charges will be paid to Customs, by the recipients, as the Rebate cannot be split and the gifts cannot be linked to other people other than the recipient.<a title=\"SARS\" accesskey=\"s\" target=\"_blank\" rel=\"noopener noreferrer\"> – South African Revenue Service<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Why is my parcel at Customs? <\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Please note that the following commodities are subject to inspections by the relevant department before being cleared or dispatched to its intended destination:<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> All Medications ( including prescriptions, vitamins, enhancers, skin lightening creams, etc. are subject to inspection by Port Health – Department of Health<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Plants, vegetables, etc are subject to inspection by the Department \u00a0of Agriculture<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Animals and their articles thereof are subject to inspection by the State Vet. Please allow up to a period of 48 working hours for the inspection process to be finalised.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p><a class=\"myLink\" href=\"https:\/\/www.sars.gov.za\/home.asp?pid=24225\" title=\"SARS\" accesskey=\"s\" target=\"_blank\" rel=\"noopener noreferrer\">The South African Revenue Service<\/a><\/p>\n\u00a0 <h5>My parcel is a gift<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Rebate of duties on gifts – A person can receive 2 gifts per calendar year and of which the value must not exceed R400 for each parcel in terms of Rebate Item 412.10.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Gift – A gift is classified as any item sent from a natural person abroad to another natural person in the Republic that is unsolicited by the recipient. These include but not limited to wedding, birthday, etc.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Please note that the following consumables are excluded from the rebate: wines, spirits, tobacco (including cigarettes and cigars) perfume. <a class=\"myLink\" href=\"https:\/\/www.sars.gov.za\/home.asp?pid=24225\" title=\"SARS\" accesskey=\"s\" target=\"_blank\" rel=\"noopener noreferrer\">– South African Revenue Service<\/a><br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Proof of purchase<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please send your invoice or proof of purchase to <a class=\"myLink\" href=\"mailto:jimcinvoicerequired@postoffice.co.za\">jimcinvoicerequired@postoffice.co.za<\/a> or contact Customs on + 27 11 961 6000.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Where do I get my South African tracking number? <\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please contact our Customer Service Centre on <a class=\"myLink\" href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a> or <a class=\"myLink\" href=\"mailto:customer.service@postoffice.co.za\">customer.service@postoffice.co.za<\/a> or call the Customer Service Centre on 0860 111 502 to request your South African tracking number. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Enquiry\" id=\"Enquiry\"><\/a>Enquiry form<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0Can I complete an enquiry form online?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> No, you need to visit the post office of posting to complete \u00a0the enquiry form. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Insurance\" id=\"Insurance\"><\/a>Insurance on mail<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0For how much can I insure my parcel?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a class=\"myLink\" href=\"Postalrates.pdf\" title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Can I take out insurance for a registered letter?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a class=\"myLink\" href=\"Postalrates.pdf\" title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Business\" id=\"Business\"><\/a>Business hours <\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0What are the official Post Office business hours?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Post Office Locations\" accesskey=\"l\" target=\"_self\" rel=\"noopener noreferrer\">contact the branch closest<\/a> to you to confirm office hours.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Motor\" id=\"Motor\"><\/a>Motor Vehicle License renewals<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Where can I renew my motor vehicle license?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Contact our customer contact centre on 0860 111 502 for <a title=\"Names of MVL Branches\" accesskey=\"m\" target=\"_self\" rel=\"noopener noreferrer\">names of offices \u00a0that offer the MVL payment service<\/a>. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Consider downloading our free app from <a title=\"Google Play store\" accesskey=\"g\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play store<\/a> and <a title=\"Apple iTunes \" accesskey=\"a\" target=\"_blank\" rel=\"noopener noreferrer\">Apple iTunes<\/a> to follow your mail item and find a Post Office near you that offers MVL service.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Can I change a vehicle ownership at any Post Office?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> No. A change of ownership must be done at the traffic department.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Maximum\" id=\"Maximum\"><\/a>Maximum weight for local parcels<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> What is the maximum weight acceptable for local parcels?<\/h5><p> 30kg \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Prohibited\" id=\"Prohibited\"><\/a>Prohibited items \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> What are the prohibited items for international \/ local \u00a0mail?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Perishables, flammables, pesticides, liquids, pets, animals, reptiles, plants, vermin, insects, any living creature. Precious stones, jewellery, medicine or fragile items. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Please <a class=\"myLink\" href=\"..\/Products\/dangerousprohibitedmailitems.html\" title=\"Dangerous and Prohibited Items\" accesskey=\"d\" target=\"_self\" rel=\"noopener noreferrer\">view the Dangerous and Prohibited Items<\/a>.\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p><br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"redirect\" id=\"redirect\"><\/a>Redirected mail<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>How much will it cost to redirect mail from one area to another?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p> <br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Can I redirect mail to an international address?<\/h5><p> No \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Complaints\" id=\"Complaints\"><\/a>Complaints \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How do I direct my Post Office complaint?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> A complaint can be made at any Post Office or emailed on <a class=\"myLink\"href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a>, \u00a0<a class=\"myLink\" href=\"mailto:customer.service@postoffice.co.za\">customer.service@postoffice.co.za<\/a>, <a class=\"myLink\" href=\"mailto:complaints@postoffice.co.za\">complaints@postoffice.co.za<\/a> or on 086 0111 502.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>Where can I <a class=\"myLink\" name=\"buy\" id=\"buy\"><\/a>buy stamps? <\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> I am a stamp collector, who can I contact regarding the purchasing of stamps?<\/h5>\n\u00a0 <p> Contact Philatelic Services on 012 845 2814\/15, or contact our Customer Services Centre on 0860 111 502. <a title=\"Philately\" accesskey=\"p\" target=\"_self\" rel=\"noopener noreferrer\">Visit our Philately section<\/a> to view available stamps. Stamps can be<a class=\"myLink\"href=\"mailto:Stamps can also be ordered from sa.stamps@postoffice.co.za \"> ordered from sa.stamps@postoffice.co.za <\/a><\/p>\n\u00a0 <p> <\/p>\n\u00a0 <h4><a class=\"myLink\" name=\"Traffic\" id=\"Traffic\"><\/a>Traffic fines<\/h4>\n\u00a0 <h5> Can I pay a traffic fine at any post office?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>You can pay fines of Tshwane, \u00a0Ekurhuleni and City of Cape Town at the Post Office<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>You can pay these traffic fines at any post office countrywide – no need to go to a post office in the municipality where you received the fine. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 <p> You will leave the post office with a valid receipt to prove you have paid the fine.<\/p>\n\u00a0 <p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>Can I <a class=\"myLink\" name=\"collect\" id=\"collect\"><\/a>collect registered mail\/parcel on behalf of someone else?<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Yes, by presenting both the collectors and sender’s ID books.<\/p>\n\u00a0 <p><br \/>\n<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 <h4><a class=\"myLink\" name=\"Money\" id=\"Money\"><\/a>Money Orders<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Money Orders are now called "Money Transfers". \u00a0<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>What documentation is needed when purchasing money \u00a0orders\/postal orders?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>ID and proof of residence. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> What documents are needed to redeem a postal order\/money order?<\/h5><p> An ID Book. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"N\" id=\"N\"><\/a>National Address Database<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Details about the National Address Database \u00a0<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>The SA Post Office provides the service to customers who wish to update their details with large companies that correspond with them. The SA Post Office will provide new information to the selected companies.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>What is the National Address Database and how does the system work?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>The South African Post Office would forward your information to preselected companies of your choice. As a customer, you would not need to get in touch with every company that corresponds with you. With one entry-point it would be more convenient and quicker to update your information only ONCE leaving you with more time on hand to do other tasks.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0What is the cost?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> There is no cost to you. By using this system you have one entry-point (SA Post Office) and will be saving money and time. In addition you save money on postage, phone calls and will not have to unnecessarily fax your details, email or update via the Internet whenever your contact details change.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How many companies can I notify?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> You can notify as many companies listed on the “Companies to notify” section as you like. \u00a0If you do not find a company name listed, then you can manually add the name of the company at the bottom of \u00a0the Companies to Notify page. NB: We are providing you with the service to update your information with large companies that correspond with you.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How would the companies be notified of my changes?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> All companies will be able to process their customers information against the NAD and if you are a customer of theirs your changed details will be made available to them.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0 What would happen if I move again?<\/h5>\n\u00a0 <p> You would simply have to re-enter this website and update your information. \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Why should I supply my Identity number?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> The Identity number is commonly used as a unique link across most company databases to a person’s. <\/p><\/p>\n<\/td>\n\u00a0 <\/tr>\n<\/table>\n\u00a0 \u00a0 \u00a0<\/div>\n\u00a0 \u00a0 <\/div>\n\u00a0 \u00a0 \u00a0<\/div>\n<\/div>\n\u00a0\n\u00a0 \u00a0\n\u00a0\n\u00a0\n<\/body>\n<\/html>\n<div id=\"forms-461225980\" class=\"forms-cpc forms-entity-placement\"><hr>\n<h1>Did You Know : Top 15 Free Online Learning Platforms<\/h1>\n\n<ol>\n <li>\n <strong>Free Online Education Degrees : Coursera:<\/strong>\n <p>Coursera partners with universities and organizations worldwide to offer a wide range of courses. While many courses are free, a fee is often required for certification.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees: edX:<\/strong>\n <p>Founded by MIT and Harvard, edX offers high-quality courses from top universities and institutions around the world. Certificates are available for a fee.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees : Khan Academy:<\/strong>\n <p>Khan Academy provides free educational content in various subjects, especially mathematics and science, using instructional videos and practice exercises.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees : Udacity:<\/strong>\n <p>Udacity focuses on tech-related courses and nanodegree programs, offering free content as well as more in-depth paid programs.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees : MIT OpenCourseWare (OCW):<\/strong>\n <p>MIT OCW provides a vast array of MIT's course content for free, covering a wide range of disciplines.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees : Harvard Extension School:<\/strong>\n <p>Harvard Extension School offers a selection of free online courses. While some courses are free, others may require payment for a certificate.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees: Stanford Online:<\/strong>\n <p>Stanford Online offers a variety of free courses in different disciplines, including computer science, engineering, and business.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : Carnegie Mellon Open Learning Initiative (OLI):<\/strong>\n <p>OLI offers free online courses and resources designed to improve learning outcomes through research-based methodologies.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : FutureLearn:<\/strong>\n <p>FutureLearn partners with universities and institutions to offer a diverse range of free online courses. Certificates are available for a fee.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses: Alison:<\/strong>\n <p>Alison offers a wide range of free online courses, including diploma and certificate programs, covering various subjects.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses: Open Yale Courses:<\/strong>\n <p>Yale University provides free access to a selection of introductory courses through Open Yale Courses.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : UC Berkeley Online:<\/strong>\n <p>UC Berkeley offers free online courses on a variety of subjects, ranging from computer science to humanities.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : Google Digital Garage:<\/strong>\n <p>Google Digital Garage provides free courses on digital skills, including online marketing, data analysis, and more.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : Codecademy:<\/strong>\n <p>Codecademy offers free coding courses, interactive exercises, and coding projects to help individuals learn programming languages.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : LinkedIn Learning (formerly Lynda.com):<\/strong>\n <p>LinkedIn Learning provides a variety of video courses on professional development, technology, and creative skills. It offers a free trial period.<\/p>\n <\/li>\n<\/ol><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 General Questions \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 When to expect the arrival of a letter \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 How long does a letter take to reach its destination when posted locally? \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Letters generally take two days … <a title=\"All About South Africa Post Office\" class=\"read-more\" href=\"https:\/\/forms24.co.za\/data\/south-africa-post-office\/\" aria-label=\"Read more about All About South Africa Post Office\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-323","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/pages\/323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/comments?post=323"}],"version-history":[{"count":0,"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/pages\/323\/revisions"}],"wp:attachment":[{"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/media?parent=323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":323,"date":"2019-09-08T10:18:19","date_gmt":"2019-09-08T10:18:19","guid":{"rendered":"http:\/\/trackingguide.co.za\/?page_id=54"},"modified":"2019-09-08T10:18:19","modified_gmt":"2019-09-08T10:18:19","slug":"south-africa-post-office","status":"publish","type":"page","link":"https:\/\/forms24.co.za\/data\/south-africa-post-office\/","title":{"rendered":"All About South Africa Post Office"},"content":{"rendered":"\n\n\n\u00a0 \n\u00a0 \u00a0 \n\u00a0 \u00a0 General Questions<\/title>\n<meta name=\"keywords\" content=\"questions, destination, cost, customs, how much, parcel, post box, mail box, how long, motor vehicle license, registered mail, address change, address database, change of address, proof of purchase, customs\" \/>\n<meta name=\"description\" content=\"Frequently asked questions\" \/>\n<\/head>\n<body>\n<div class=\"first-container\">\n<div class=\"header\">\n<div class=\"header-left\">\n<div class=\"row\">\n\u00a0<div class=\"col-m-12\">\n\u00a0<div class='content-container'>\n\u00a0 <div class=\"content-grid\">\n<table width=\"100%\" border=\"0\">\n\u00a0 <tr>\n\u00a0 \u00a0 <td>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 <h4>When to expect the arrival of a letter<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>How long does a letter take to reach its <a name=\"destination\" id=\"destination\"><\/a>destination when posted locally?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Letters generally take two days within the same town or city to reach their destination, three days between two cities in the same province, and four days between cities in different provinces. It takes ten days for an air-mail item abroad and between two and three months for a surface-mail item to a country abroad.<\/p><div id=\"forms-3790900474\" class=\"forms-atf forms-entity-placement\" style=\"margin-top: 15px;margin-bottom: 20px;\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9198760278752355\"\n crossorigin=\"anonymous\"><\/script>\n\n<ins class=\"adsbygoogle\"\n style=\"display:block\"\n data-ad-client=\"ca-pub-9198760278752355\"\n data-ad-slot=\"8381596201\"\n data-ad-format=\"auto\"\n data-full-width-responsive=\"true\"><\/ins>\n<script>\n (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/div>\n\u00a0 <h5> How long does a letter take to reach its destination when posted overseas?<\/h5>\n\u00a0 <p>The timeframe depends on the service that the sender chooses as there are a few options. When posting an item from SA we’ve got ordinary\/insured and registered airmail, – surface mail and EMS. Airmail has an estimated delivery time of 10 to 14 working days. Surface mail has an estimated arriving time of 8 weeks to 3 months and EMS \u00a0takes between 4 to 7 working days.<\/p>\n\u00a0 <h5> My letter or parcel is very urgent! How fast can it get to its destination? <\/h5>\n\u00a0 <p> Use our Speed Services option to have your item delivered the next day or, at an extra fee, the same day. Ask at your nearest Post Office or click on Speed Services for more information. Ordinary domestic mail takes 3 to 5 working days to reach the destination post office.<\/p>\n\u00a0 <p> <\/p>\n\u00a0<h4><a id=\"Fastmail\">Fastmail<\/a><\/h4>\n\u00a0 <p> Fastmail is a letter service in South Africa with a one-day delivery standard in \u00a0the same city or town, a two-day delivery standard for all other destinations. These standards do not include the day of posting.<\/p>\n\u00a0 <h5> What is the standard delivery time for a local registered letter?<\/h5>\n\u00a0 <p> The delivery time is 4-7 working days <\/p>\n\u00a0 <p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 <h4><a name=\"Where\" id=\"Where\"><\/a>Where is my mail?<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Exactly where is my letter or parcel in the postal system?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> All parcels and registered letters can be tracked using their tracking number. <a class=\"myLink\" title=\"Track and Trace\" accesskey=\"t\" target=\"_self\" rel=\"noopener noreferrer\">Go to our tracking page<\/a> or call the Customer Services Centre on 0860 111 502. Please contact our Customer Service Centre on <a class=\"myLink\" href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a> if you cannot find your mail item.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a name=\"Postcards\" id=\"Postcards\"><\/a>Postcards<\/h4>\n\u00a0 <h5> What is the standard size of a postcard? <\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>The standard size of a postcard is 10cm high by 15cm wide.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a name=\"Correct\" id=\"Correct\"><\/a>Correct mailing address<\/h4>\n\u00a0 <h5>What are the dimensions needed to accommodate the mailing address?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>There are no specific dimensions, the mailing address must be clearly printed or written on the front of the envelope, left-aligned, starting with Ihe name of the addressee on the first line, the number and street address on the second line, the suburb on the third line, the name of the city on the fourth line, and the correct postal code on the last line. <a class=\"myLink\" href=\"postalcode.html\" title=\"Postal code look-up\" accesskey=\"p\" target=\"_self\" rel=\"noopener noreferrer\"> Postal code look-up<\/a>.The correct postal code is vital. <a class=\"myLink\" href=\"guidelines.html\" title=\"How to correctly address an envelope\" accesskey=\"e\" target=\"_self\" rel=\"noopener noreferrer\">How to correctly address an envelope.<\/a><\/p>\n\u00a0 <h5> Why is a return address necessary?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>To inform the sender that the mail did not reach its destination.<\/p>\n\u00a0 <h5> Where must the return address appear?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>On the back of the envelope, in the same order as the sender’s address. The correct postal code is vital. <a class=\"myLink\" href=\"postalcode.html\" title=\"Postal code look-up\" accesskey=\"p\" target=\"_self\" rel=\"noopener noreferrer\"> Postal code look-up<\/a>.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>Postal <a name=\"Codes\" id=\"Codes\"><\/a>Codes<\/h4>\n\u00a0 <h5> \u00a0Are the postcodes arranged according to provinces?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> No, they are arranged according to our delivery network.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> What is the postal code of a particular area?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Visit our<a class=\"myLink\" href=\"postalcode.html\" title=\"Postal Code\" accesskey=\"p\" target=\"_self\" rel=\"noopener noreferrer\"> postal code look-up page<\/a>.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How can I obtain the latest post code book?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> The post code books are currently out of print, you may send a SMS to 36245 with \u00a0your email address, the SMS costs R5.00 <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a name=\"Postboxes\" id=\"Postboxes\"><\/a>Postboxes<\/h4>\n\u00a0 <h5> Where can I obtain \u00a0a postbox?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>From the Post \u00a0Office closest to your place of residence.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much will it \u00a0cost to replace a lost post box key?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much does it cost to rent a postbox?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much does it cost to rent a private bag?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How do I cancel my postbox?<\/h5><p> Visit your post office to complete the termination of \u00a0service forms and return both keys to obtain a key refund. <br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0Can I pay for my box via EFT?<\/h5><p> At this stage only companies and government departments \u00a0may pay via EFT.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Can I pay for my post box online?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Yes, only \u00a0at <a title=\"The Virtual Post Office\" accesskey=\"v\" target=\"_blank\" rel=\"noopener noreferrer\">the Virtual Post Office<\/a>.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Can I apply for a post box online?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Not at this stage, you still need to apply at your local \u00a0post office.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>How much does it <a class=\"myLink\"name=\"Cost\" id=\"Cost\"><\/a>cost? <\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much does it \u00a0cost to mail a letter?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> How much does it \u00a0cost to post a parcel within SA?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Depends on the volumetric size and distance it is travelling.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How much does it cost to post a registered mail item?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>How many <a name=\"stamps\" id=\"stamps\"><\/a>stamps do I need? <\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How many stamps should I affix on an A4 envelope? <\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Three standard stamps should be affixed. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 <h4><a name=\"Domestic\" id=\"Domestic\"><\/a>Domestic mail \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/h4> \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How do I track a domestic postal article?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Please make use of the convenient <a class=\"myLink\" href=\"..\/Tools\/tracktrace.html\" title=\"Track and Trace\" accesskey=\"t\" target=\"_blank\" rel=\"noopener noreferrer\">Track and Trace System<\/a>, available from the front page of our website. You can also \u00a0call the Customer Service Centre on 0860 111 502. Please contact our Customer Service Centre on <a class=\"myLink\"href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a> if you cannot find your mail item.Consider downloading our free app from <a title=\"Google Play store\" accesskey=\"g\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play store<\/a> and <a class=\"myLink\" href=\"https:\/\/itunes.apple.com\/za\/app\/south-african-post-office\/id1117842926?mt=8\" title=\"Apple iTunes \" accesskey=\"a\" target=\"_blank\" rel=\"noopener noreferrer\">Apple iTunes<\/a> to follow your mail item. \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a name=\"International\" id=\"International\"><\/a>International mail \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/h4>\n\u00a0 \u00a0 \u00a0 <h5>When will I receive my international mail item?<\/h5>\n\u00a0 \u00a0 \u00a0 <p>Most international mail items travel by ship and can take 14 weeks to arrive at the destination country. Upon arrival the item will be inspected by the Department of Health first, then by the South African Revenue Service and lastly it will go the SA Post Office for distribution. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>How do I track a postal item?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please make use of the convenient <a title=\"Track and Trace\" accesskey=\"t\" target=\"_blank\" rel=\"noopener noreferrer\">Track and Trace System<\/a>, available from any page on our website. You can also \u00a0call the Customer Service Centre on 0860 111 502. Please contact our Customer Service Centre on <a class=\"myLink\"href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a> or <a class=\"myLink\" href=\"mailto:customer.service@postoffice.co.za\">customer.service@postoffice.co.za<\/a> if you cannot find your mail item.Consider downloading our free app from <a title=\"Google Play store\" accesskey=\"g\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play store<\/a> and <a class=\"myLink\" href=\"https:\/\/itunes.apple.com\/za\/app\/south-african-post-office\/id1117842926?mt=8\" title=\"Apple iTunes \" accesskey=\"a\" target=\"_blank\" rel=\"noopener noreferrer\">Apple iTunes<\/a> to follow your mail item.\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Why must I pay <a class=\"myLink\" id=\"Customs\">Customs<\/a> to receive my parcel?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Custom fees are required by law. The South African Revenue Service \u00a0(SARS) determines the amount payable. Customs fees can be paid to the SA Post Office upon acceptance of mail items where custom fees are applicable. Should you not agree with the amount charged by SARS, you can send the item back via the SA Post Office for re-assessment. Should the value of the parcel exceed R400, charges will be paid to Customs on the total price actually paid for the item. On gift parcels where the contents are intended for more that one person and the total declared is more than R400, \u00a0charges will be paid to Customs, by the recipients, as the Rebate cannot be split and the gifts cannot be linked to other people other than the recipient.<a title=\"SARS\" accesskey=\"s\" target=\"_blank\" rel=\"noopener noreferrer\"> – South African Revenue Service<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Why is my parcel at Customs? <\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Please note that the following commodities are subject to inspections by the relevant department before being cleared or dispatched to its intended destination:<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> All Medications ( including prescriptions, vitamins, enhancers, skin lightening creams, etc. are subject to inspection by Port Health – Department of Health<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Plants, vegetables, etc are subject to inspection by the Department \u00a0of Agriculture<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Animals and their articles thereof are subject to inspection by the State Vet. Please allow up to a period of 48 working hours for the inspection process to be finalised.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p><a class=\"myLink\" href=\"https:\/\/www.sars.gov.za\/home.asp?pid=24225\" title=\"SARS\" accesskey=\"s\" target=\"_blank\" rel=\"noopener noreferrer\">The South African Revenue Service<\/a><\/p>\n\u00a0 <h5>My parcel is a gift<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Rebate of duties on gifts – A person can receive 2 gifts per calendar year and of which the value must not exceed R400 for each parcel in terms of Rebate Item 412.10.<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Gift – A gift is classified as any item sent from a natural person abroad to another natural person in the Republic that is unsolicited by the recipient. These include but not limited to wedding, birthday, etc.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Please note that the following consumables are excluded from the rebate: wines, spirits, tobacco (including cigarettes and cigars) perfume. <a class=\"myLink\" href=\"https:\/\/www.sars.gov.za\/home.asp?pid=24225\" title=\"SARS\" accesskey=\"s\" target=\"_blank\" rel=\"noopener noreferrer\">– South African Revenue Service<\/a><br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Proof of purchase<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please send your invoice or proof of purchase to <a class=\"myLink\" href=\"mailto:jimcinvoicerequired@postoffice.co.za\">jimcinvoicerequired@postoffice.co.za<\/a> or contact Customs on + 27 11 961 6000.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Where do I get my South African tracking number? <\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please contact our Customer Service Centre on <a class=\"myLink\" href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a> or <a class=\"myLink\" href=\"mailto:customer.service@postoffice.co.za\">customer.service@postoffice.co.za<\/a> or call the Customer Service Centre on 0860 111 502 to request your South African tracking number. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Enquiry\" id=\"Enquiry\"><\/a>Enquiry form<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0Can I complete an enquiry form online?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> No, you need to visit the post office of posting to complete \u00a0the enquiry form. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Insurance\" id=\"Insurance\"><\/a>Insurance on mail<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0For how much can I insure my parcel?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a class=\"myLink\" href=\"Postalrates.pdf\" title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Can I take out insurance for a registered letter?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a class=\"myLink\" href=\"Postalrates.pdf\" title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Business\" id=\"Business\"><\/a>Business hours <\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0What are the official Post Office business hours?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Post Office Locations\" accesskey=\"l\" target=\"_self\" rel=\"noopener noreferrer\">contact the branch closest<\/a> to you to confirm office hours.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Motor\" id=\"Motor\"><\/a>Motor Vehicle License renewals<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Where can I renew my motor vehicle license?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Contact our customer contact centre on 0860 111 502 for <a title=\"Names of MVL Branches\" accesskey=\"m\" target=\"_self\" rel=\"noopener noreferrer\">names of offices \u00a0that offer the MVL payment service<\/a>. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Consider downloading our free app from <a title=\"Google Play store\" accesskey=\"g\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play store<\/a> and <a title=\"Apple iTunes \" accesskey=\"a\" target=\"_blank\" rel=\"noopener noreferrer\">Apple iTunes<\/a> to follow your mail item and find a Post Office near you that offers MVL service.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Can I change a vehicle ownership at any Post Office?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> No. A change of ownership must be done at the traffic department.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Maximum\" id=\"Maximum\"><\/a>Maximum weight for local parcels<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> What is the maximum weight acceptable for local parcels?<\/h5><p> 30kg \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Prohibited\" id=\"Prohibited\"><\/a>Prohibited items \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> What are the prohibited items for international \/ local \u00a0mail?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Perishables, flammables, pesticides, liquids, pets, animals, reptiles, plants, vermin, insects, any living creature. Precious stones, jewellery, medicine or fragile items. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Please <a class=\"myLink\" href=\"..\/Products\/dangerousprohibitedmailitems.html\" title=\"Dangerous and Prohibited Items\" accesskey=\"d\" target=\"_self\" rel=\"noopener noreferrer\">view the Dangerous and Prohibited Items<\/a>.\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p><br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"redirect\" id=\"redirect\"><\/a>Redirected mail<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>How much will it cost to redirect mail from one area to another?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>Please <a title=\"Mail Tariff booklet\" accesskey=\"m\" target=\"_blank\" rel=\"noopener noreferrer\">view our Mail Tariff booklet.<\/a><\/p> <br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Can I redirect mail to an international address?<\/h5><p> No \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"Complaints\" id=\"Complaints\"><\/a>Complaints \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How do I direct my Post Office complaint?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> A complaint can be made at any Post Office or emailed on <a class=\"myLink\"href=\"mailto:customer.services@postoffice.co.za\">customer.services@postoffice.co.za<\/a>, \u00a0<a class=\"myLink\" href=\"mailto:customer.service@postoffice.co.za\">customer.service@postoffice.co.za<\/a>, <a class=\"myLink\" href=\"mailto:complaints@postoffice.co.za\">complaints@postoffice.co.za<\/a> or on 086 0111 502.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>Where can I <a class=\"myLink\" name=\"buy\" id=\"buy\"><\/a>buy stamps? <\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> I am a stamp collector, who can I contact regarding the purchasing of stamps?<\/h5>\n\u00a0 <p> Contact Philatelic Services on 012 845 2814\/15, or contact our Customer Services Centre on 0860 111 502. <a title=\"Philately\" accesskey=\"p\" target=\"_self\" rel=\"noopener noreferrer\">Visit our Philately section<\/a> to view available stamps. Stamps can be<a class=\"myLink\"href=\"mailto:Stamps can also be ordered from sa.stamps@postoffice.co.za \"> ordered from sa.stamps@postoffice.co.za <\/a><\/p>\n\u00a0 <p> <\/p>\n\u00a0 <h4><a class=\"myLink\" name=\"Traffic\" id=\"Traffic\"><\/a>Traffic fines<\/h4>\n\u00a0 <h5> Can I pay a traffic fine at any post office?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>You can pay fines of Tshwane, \u00a0Ekurhuleni and City of Cape Town at the Post Office<br \/>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>You can pay these traffic fines at any post office countrywide – no need to go to a post office in the municipality where you received the fine. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 <p> You will leave the post office with a valid receipt to prove you have paid the fine.<\/p>\n\u00a0 <p> <\/p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4>Can I <a class=\"myLink\" name=\"collect\" id=\"collect\"><\/a>collect registered mail\/parcel on behalf of someone else?<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> Yes, by presenting both the collectors and sender’s ID books.<\/p>\n\u00a0 <p><br \/>\n<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 <h4><a class=\"myLink\" name=\"Money\" id=\"Money\"><\/a>Money Orders<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>Money Orders are now called "Money Transfers". \u00a0<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>What documentation is needed when purchasing money \u00a0orders\/postal orders?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>ID and proof of residence. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> What documents are needed to redeem a postal order\/money order?<\/h5><p> An ID Book. <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> <\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h4><a class=\"myLink\" name=\"N\" id=\"N\"><\/a>National Address Database<\/h4>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Details about the National Address Database \u00a0<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>The SA Post Office provides the service to customers who wish to update their details with large companies that correspond with them. The SA Post Office will provide new information to the selected companies.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5>What is the National Address Database and how does the system work?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p>The South African Post Office would forward your information to preselected companies of your choice. As a customer, you would not need to get in touch with every company that corresponds with you. With one entry-point it would be more convenient and quicker to update your information only ONCE leaving you with more time on hand to do other tasks.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0What is the cost?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> There is no cost to you. By using this system you have one entry-point (SA Post Office) and will be saving money and time. In addition you save money on postage, phone calls and will not have to unnecessarily fax your details, email or update via the Internet whenever your contact details change.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How many companies can I notify?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> You can notify as many companies listed on the “Companies to notify” section as you like. \u00a0If you do not find a company name listed, then you can manually add the name of the company at the bottom of \u00a0the Companies to Notify page. NB: We are providing you with the service to update your information with large companies that correspond with you.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0How would the companies be notified of my changes?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> All companies will be able to process their customers information against the NAD and if you are a customer of theirs your changed details will be made available to them.<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> \u00a0 What would happen if I move again?<\/h5>\n\u00a0 <p> You would simply have to re-enter this website and update your information. \u00a0<\/p>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<h5> Why should I supply my Identity number?<\/h5>\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<p> The Identity number is commonly used as a unique link across most company databases to a person’s. <\/p><\/p>\n<\/td>\n\u00a0 <\/tr>\n<\/table>\n\u00a0 \u00a0 \u00a0<\/div>\n\u00a0 \u00a0 <\/div>\n\u00a0 \u00a0 \u00a0<\/div>\n<\/div>\n\u00a0\n\u00a0 \u00a0\n\u00a0\n\u00a0\n<\/body>\n<\/html>\n<div id=\"forms-461225980\" class=\"forms-cpc forms-entity-placement\"><hr>\n<h1>Did You Know : Top 15 Free Online Learning Platforms<\/h1>\n\n<ol>\n <li>\n <strong>Free Online Education Degrees : Coursera:<\/strong>\n <p>Coursera partners with universities and organizations worldwide to offer a wide range of courses. While many courses are free, a fee is often required for certification.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees: edX:<\/strong>\n <p>Founded by MIT and Harvard, edX offers high-quality courses from top universities and institutions around the world. Certificates are available for a fee.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees : Khan Academy:<\/strong>\n <p>Khan Academy provides free educational content in various subjects, especially mathematics and science, using instructional videos and practice exercises.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees : Udacity:<\/strong>\n <p>Udacity focuses on tech-related courses and nanodegree programs, offering free content as well as more in-depth paid programs.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees : MIT OpenCourseWare (OCW):<\/strong>\n <p>MIT OCW provides a vast array of MIT's course content for free, covering a wide range of disciplines.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees : Harvard Extension School:<\/strong>\n <p>Harvard Extension School offers a selection of free online courses. While some courses are free, others may require payment for a certificate.<\/p>\n <\/li>\n\n <li>\n <strong>Free Online Education Degrees: Stanford Online:<\/strong>\n <p>Stanford Online offers a variety of free courses in different disciplines, including computer science, engineering, and business.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : Carnegie Mellon Open Learning Initiative (OLI):<\/strong>\n <p>OLI offers free online courses and resources designed to improve learning outcomes through research-based methodologies.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : FutureLearn:<\/strong>\n <p>FutureLearn partners with universities and institutions to offer a diverse range of free online courses. Certificates are available for a fee.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses: Alison:<\/strong>\n <p>Alison offers a wide range of free online courses, including diploma and certificate programs, covering various subjects.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses: Open Yale Courses:<\/strong>\n <p>Yale University provides free access to a selection of introductory courses through Open Yale Courses.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : UC Berkeley Online:<\/strong>\n <p>UC Berkeley offers free online courses on a variety of subjects, ranging from computer science to humanities.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : Google Digital Garage:<\/strong>\n <p>Google Digital Garage provides free courses on digital skills, including online marketing, data analysis, and more.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : Codecademy:<\/strong>\n <p>Codecademy offers free coding courses, interactive exercises, and coding projects to help individuals learn programming languages.<\/p>\n <\/li>\n\n <li>\n <strong>Best Free Online Courses : LinkedIn Learning (formerly Lynda.com):<\/strong>\n <p>LinkedIn Learning provides a variety of video courses on professional development, technology, and creative skills. It offers a free trial period.<\/p>\n <\/li>\n<\/ol><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 General Questions \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 When to expect the arrival of a letter \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 How long does a letter take to reach its destination when posted locally? \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Letters generally take two days … <a title=\"All About South Africa Post Office\" class=\"read-more\" href=\"https:\/\/forms24.co.za\/data\/south-africa-post-office\/\" aria-label=\"Read more about All About South Africa Post Office\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-323","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/pages\/323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/comments?post=323"}],"version-history":[{"count":0,"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/pages\/323\/revisions"}],"wp:attachment":[{"href":"https:\/\/forms24.co.za\/data\/wp-json\/wp\/v2\/media?parent=323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}