Voyager Guide

SAA Voyager is South African Airways’ Loyalty programme. It serves to reward our frequent flyers equitably through the accrual and redemption of Miles. These Miles can be redeemed for flights, upgrades and other rewards.

SAA Voyager offers five tiers – Blue, Silver, Gold, Platinum and Lifetime Platinum – each tier provides members with exclusive benefits. Sign up now for your free membership!

Once you are registered, you will receive our monthly newsletter, outlining a brief status of your account, all changes within the programme and a range of great promotional offers that you can benefit from.

Earning and spending of Miles

Our programme offers our more than 2.5 million members earning and spending of Miles (the programme’s reward currency) from 55 partners. The programme boasts more than 35 airline partnerships, including the Star Alliance global network which gives members access to destinations in excess of 1 300 in more than 190 countries. Our programme has furthermore been expanded from being a traditional frequent flyer programme, by diversifying our offering to include more than 20 non-airline partners in categories ranging from travel-related to lifestyle, retail, property, petroleum and financial services; delivering on our promise to become forever part of our members’ journeys.

Always ensure that you quote your unique SAA Voyager membership number at time of booking or point of sale, in order for your Miles to track systematically. Your membership card should be in your possession at all times to have access to all the benefits associated with your status.

SAA exclusive earning of Miles ~ highest accumulation rate

On SAA operating flights, and SAA Marketing flight numbers where Mango is the operating carrier you earn 1 Mile for every R1.60 spent on the base fare and carrier imposed fees. Miles based on distance flown and booking class are earned on SAA marketing flights with other airlines.

SAA exclusive spending of Miles ~ easier than ever with a 5% return

Referred to as our Dynamic Awards, you will be able to spend your Miles on any available seat of an SAA operated flight for the base fare and carrier imposed fees. We also offer Upgrade Awards. Spending of Miles is worth 5% in return of the revenue spent on SAA operated flights.

Earn your tier status and enjoy more benefits

Being an SAA Voyager elite status member, means access to additional benefits privileges based on your Tier Status. Benefits can range from additional Bonus Miles to free chauffeur-driven services, priority airport services, lounge access, a companion card – to mention a few. Tier Miles are earned per calendar year on SAA operating flights and SAA marketing flights where Mango is the operating carrier, Star Alliance, SA Express, Airlink and Swaziland Airlink.

Keep track of your activities

When earning and spending Miles, you will be able to track your activity on your mileage summary. You have access to your mileage summary on our website at www.flysaa.com

Self service

To become a member, you can register online and obtain your membership number with a PIN, which will provide access to our various self-service options. As a member, you are required to protect your PIN, as it is the key to your membership account. For security reasons, should you request a new PIN, your PIN will not be disclosed over the telephone, but an e-mail or SMS will be sent to you as per your membership profile contact details. Please ensure that your contact details are always updated to avoid any inconveniences. Click here for SAA Voyager contact details