Here are the flight and boarding gate closure times. Unfortunately, travellers who fail to present themselves at the boarding gate before the stipulated time for closure will be denied travel without compensation. Boarding times may vary across our network. Please check your boarding pass carefully.
Check-in times:
Please make sure you check-in before these times:
| Flights | Recommended check-in Times |
|---|---|
| Flights within South Africa | 90 minutes prior to departure |
| International flights | 2.5 hours prior to departure |
| Flights from Johannesburg to the USA | 3 hours prior to departure |
Boarding times:
Boarding for all flights begins at least 45 minutes before the scheduled time of departure. Travellers need to please allow enough time to pass through Immigration and Security. High traffic at peak times may be experienced so please allow more than 1 hour before departure time.
Flight Closure Times:
| Flights | Flight Closure Times |
|---|---|
| Domestic Flights within South Africa, departing from Johannesburg,Cape Town, Durban, Port Elizabeth, and East London. | 40 minutes prior to departure |
| International flights departing from Johannesburg and most international and regional airports. | 50 minutes prior to departure |
| Flights departing from Johannesburg to Lagos, Luanda, Sao Paulo and Kinshasa | 60 minutes prior to departure for all classes of travel |
| Flights departing from New York and Washington | 60 minutes prior to departure for all classes of travel |
| Flights departing from Lagos | 2 hours prior to departure |
| Flights departing from Luanda | 90 minutes prior to departure |
| Flights departing from Lilongwe | 60 minutes prior to departure |
*Note that flight closure times may vary. Please check your e-ticket receipt for the last check-in time.
Gate Closure Times:
| Flights | Gate closure times |
|---|---|
| Flights within South Africa | 15 minutes prior to departure |
| International flights | 20 minutes prior to departure |
*Note that gate closure times may vary. Please check your boarding pass carefully.
Check-in Travel Information Required
At check-in it is required that all travellers provide proof of identification in order to receive their boarding pass. Travellers may use their valid RSA Identity Document or Passport (International travel) as proof of identification. The same documentation must be present at the boarding gate.
International Check-in
Prior to check-in and boarding, profiling of passengers for immigration purposes may be required to protect the airline against immigration penalties. The process may require you to provide evidence of confirmed accommodation, health documents (if applicable), sufficient funds and valid return or onward air tickets.
Flights to the USA
Travellers are required to check-in at least 3 hours before flight departure. Travellers must please note that additional US TSA (Transport Security Administration) Controls are applied upon boarding, in addition to Airport Security processes.
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