I received a statement, the last payment I made does not reflect on my account statement? All direct deposits and transfers are made into our FNB bank account. Kindly ensure that you use your ID number as a reference number. Payments made by you into your NSFAS account will reflect within 72 days of making … Read more
Repayment of your NSFAS study loan is only due once you have secured employment. If you received a study loan in 2020 and prior, an interest holiday of 12 months post exit date is applicable to student loan accounts. Send confirmation of employment to debtors@nsfas.org.za. Repayments are based on your annual salary. If you earn … Read more
The current interest rate for this financial year is 4.2%. NSFAS financial year runs from April 01 to March 31, the following year. A debtor’s status as studying or not studying is determined by the date of exit as captured in the system. The NSFAS interest rate is pegged at 80% of the repo rate … Read more
To claim a refund, you will need to fill out a refund form. The form must be stamped at the bank and completed with a valid bank account, registered under your ID number. Email the form to refunds@nsfas.org.za. Kindly note that your refund will be paid out within 21 days of having received the verified … Read more
What steps has NSFAS taken to combat the risk of fraud – specifically with regards to students’ declaration of household income? NSFAS uses more than one source to verify family income. There is an integrated process with key credit bureau house that triangulates data across multiple sources to verify earnings. Applicants are required to submit … Read more
How do I reset my cellphone number – in case I lose my phone? Will sim swap work? To update your cellphone number or email address, log on to your myNSFAS account using your Username (email address) and password. Once you have logged in click Personal Details on the top of your screen. You will … Read more
Sign your LAF/ SOP. Receive an SMS welcoming you to Mobile Wallet. Verify your account by dialing *120*176# and reply with your ID number. Receive a password that you will use when transacting. Your vouchers will be made available for spending.
Why has NSFAS chosen to work with Thusong Centres for the 2025/2026 Application Cycle Thusong Service Centres are one-stop, integrated community development centres, with community participation and services relevant to people’s needs. They aim to empower the poor and disadvantaged through access to information, services and resources from government, non-governmental organisations (NGOs), parastatals, business, etc. … Read more
Go to www.nsfas.org.za and click on myNSFAS account Enter your username and password Click on the My personal details tab Enter your current cell phone number and email address Click Update your details A One Time Pin (OTP) will be sent to the new cell phone number and email address that you have provided Enter … Read more
Log onto www.nsfas.org.za and click on the myNSFAS tab. Click on register. Tick on the acceptance option to allow NSFAS to verify and validate the information you provided. Type in your ID number as it appears on your ID document. Type in your name and surname as they appear on your ID Document. Type in … Read more