The processing and verification of Pag-IBIG applications usually takes two working days. To check if you have been assigned a permanent Pag-IBIG MID number, send a text message with the template of IDSTAT (your RTN) (your birthdate in MM/DD/YYYY format), for example, ID STAT 123456789123 01/01/2000, and send to 09178884363 for Globe and Touch Mobile subscribers, and to 09188984363 for Smart and Talk N Text subscribers.
You can also check your Pag ibig id numbrer on their here
Call the Pag-IBIG Hotline
Dial the Pag-IBIG hotline number (02) 8-724-4244 to talk to a customer service representative. For faster access, tap 1 and then 3 when prompted.
You will be asked to provide your complete name (including middle name), mother’s maiden name, date of birth, and employment status. If you’re calling from your prepaid mobile number, make sure that you have enough cellphone load. The agent may ask you to spell out your name so it will take around 8-10 minutes to complete the verification.
Be sure to have a ballpen and a scrap of paper ready in order to list down your Pag-IBIG MID number and/or RTN.
The Pag-IBIG hotline is open 24 hours a day, seven days a week, so you can call them even on Sunday for Pag-IBIG number verification.
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