Practitioners can now do their annual renewal and registration for the Health Professions Council of South Africa (HPCSA) online.

Click here to see the benefits of using the Online Renewal and Payment Portal.

The HPCSA card process explained:

1. Visit www.hpcsa.co.za clicking on the ‘Online registration’ tab in the navigation bar.
2. Create an HPCSA account by entering your 13-digit ID number or passport number
3. Using your ID Number as the Username and Password created in Step 1, LOGIN and Renew. This also allows you to edit you’re your personal details – see Notes on Practicing Card below.
4. You can now make your annual payment through Credit or Debit Card or Integrated EFT or Bank Deposit
5. Access the HPCSA Practicing Card – electronically or print out.

Notes on Practicing Card:

The photo uploaded or taken during the completion of the profile detail will display here. The practitioner’s name, ID/Passport Number, type of member, email address as well as cell number are displayed on the card.

At this point the practitioner may choose to email the card, download a .pdf version that may later be printed as confirmation of renewal or just show the QR Code.

Emailing the card

• Click on Email Card as shown in Figure 1 above;
• A screen for an email address will appear;
• Enter the receiver’s email address and click OK;
• A confirmation prompt will appear – click OK;
• The receiver will receive the practicing card in his/her email inbox.

Figure 2: Email Process Flow 

Showing the QR Code (Quick Response Code)

The practitioner has the option to scan the QR code on the card, using a smartphone. The code contains the practitioner’s name, ID/Passport Number, type of member, email address as well as cell number and are displayed on the card.

Click on Show QR as shown in Figure 1, a practicing card showing a QR code similar to Figure 3 will appear.

QR Code 

Scan the QR code with a smartphone and view practitioner details as shown in Figure 4 below.

Figure 4: Practicing card appearance on scanning QR code

To hide the QR code information, click Hide QR and Figure 3 reappears.

Downloading confirmation of renewal

• • Click on Download as shown in Figure 1;
• • Save the downloaded, .pdf practicing card on your computer files, as shown in Figure 5;
• • Email, print or view the practicing card shown in Figure 5.

Figure 5: Downloaded renewal confirmation

IMPORTANT NOTE

There are three requirements that should be met first, before the card may be accessed and viewed, viz,

• • Invoice balance must be R0 – all due amounts have been settled;
• • The renewal status is Active – status must not be Erased, Pending, etc; and
• • The renewal process has been completed – all profile details have been provided/completed.

If any of the above conditions has not been met, the electronic card does not generate. The practitioner gets the following message:

Figure 6: Practicing card not available

HPCSA has communicated with various stakeholders to assure them of the authenticity of the electronically generated card. All the three forma explained above are acceptable confirmation of current registration.

It is important to note that HPCSA will still print a practicing card in the old format for those practitioners and other users who prefer the old practicing card.

For any enquiries on the Online Renewal and Payment Portal, please call 012 338 9300/1 or email Online Portal@hpcsa.co.za