How do I claim my discovery back?

Where do I send my claim?

You can send in your claims in one of these ways:

  • Discovery app for your iPhone or Android smartphone lets you take a photo of your claim
  • Scan and upload your claim here
  • Email to claims@discovery.co.za
  • Post to Discovery – Claims, PO Box 784262, Sandton, 2146
  • Fax to 0860 329 252
  • Claims drop-off boxes situated at medical practices, pharmacies and Planet Fitness and Virgin Active gyms countrywide

 How do I track the progress of my claim?

To track the progress of your claims, you can use the Claims Search tool when you log in, or you can call 0860 99 88 77 and follow the phone voice prompts, or just SMS ‘Claim’ to 31347.

You must send us your claim within four months from the date you saw your healthcare professional.

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