Discovery Medical Aid Claims

You can choose from any of these ways, depending on what suits you better

Submit your claim fast and easy in any of these 3 digital ways

Upload your claim

Scan and upload your claims. Upload your claim now02

Email your claims

Scan and email your claims to claims@discovery.co.za.

If you are submitting a claim that you have submitted before, but it now has extra or updated information, please send the claim to claimsadjustments@discovery.co.za.03

Discovery app

Use your smartphone. Download the Discovery app from the App Store or Google Play, log in and use the scan option to submit your claim.

If the claim has a QR code, simply scan the QR code or take a photo of the claim from within the Discovery app.

You can also submit your claims by post by sending your claims to: Discovery Claims, PO Box 784262, Sandton, 2146

Self-approve your claim

You can easily log and auto-approve your own claims for car glass – and geysers – online or on the Discovery app. As long as your premiums are paid up to date, we’ll automatically authorise your claim and let you know if you need to pay an excess. We’ll also send the authorisation to the relevant service provider.

Track your claim

You can keep track of your claim online through. You can see the progress of your claim, access contact details for the service provider and, with a motor claim, view photographs of your car as it goes through repairs. You can follow claims for your car, household contents, buildings, and portable possessions.

So the next time you have to claim after unfortunately experiencing some damage to your goods, don’t stress. We’re here for you to make your life a little bit easier. That’s our promise.

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