Can I buy Eskom electricity online?

Yes you can.

Buy Prepaid Electricity – ESKOM

  1. Buy Emergency Electricity ™ for those unforeseen electricity emergencies.
  2. Register. Register by only providing your Prepaid Meter number, cell phone number and e-mail address. …
  3. Make payment. …
  4. Recharge. …
  5. Next time you want to recharge: Simply make the EFT payment!

What are the Benefits of Smart Prepaid Meters? 

1.    Cost Saving – Customers will be able to monitor and have control over their consumption and use their electricity more efficiently and sparingly 

2.    Improved customer service – Queries relating to electricity billing will be eliminated and real time outage detection will enable Eskom to respond faster to faults in the field

 3.    Reduced Theft and Fraud – as smart meters have anti-tampering technology and tamper alarms which are linked to the Eskom system to report malfunctions and detect meter bypassing 

4.    Proactive Customer Notification – sms and email reminders to notify customers when they are running out of credit and need to top up will be sent 

5.    Other benefits include: Improved safety, reliable and stable electricity supply, less power outages and load shedding events

Buy only legal prepaid electricity tokens 

It is important to only buy your electricity from legal vendors. A legal vendor will sell you the correct amount of electricity you paid for and will have a vendor identification sticker or sign on their premises. A vendor is not allowed to charge you a fee for buying prepaid electricity. 

Eskom customer contact number:08600 37566

E-mail:  CustomerServices@eskom.co.za

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