Bunnings Click and Collect- Questions on Picking up your Order

In this article, we will be looking at Bunnings Click and Collect- Questions on Picking up your Order. Bunnings Is an Australian household hardware chain. The chain has been owned by Wesfarmers since 1994 and has stores in Australia and New Zealand.

WHERE DO I EVEN PICK MY ORDER

Online orders can be picked up from the online pick-up counter at the front of the store.

What do I need to bring when picking up my order?

You need to bring photo identification and a copy of your order confirmation.

How does the in-store pick-up process work?

You’ll be notified that your order is ready for pick-up. Please bring photo identification and your order confirmation to the online pick-up counter at the front of the store.

Once my order is ready, how long will it be available for pick-up?

Your order will remain available for pick-up for a maximum of 14 days from the time you receive order confirmation.

High volume of shop online orders in metropolitan Melbourne

Due to a high volume of online orders as a result of COVID-19, your order will remain available for pick-up for a maximum of 7 days from the time you receive your order confirmation.

Can someone else pick up my order on my behalf?

Yes, someone else can pick up your order on your behalf. They’ll need to provide a copy of the order confirmation in store when collecting your order, and photo identification.

What if my Click & Collect order is missing an item(s)?In the event your order is missing an item, the store will arrange for those items to be brought to your selected Click & Collect store. In this event, the store will contact you to arrange a suitable date and time for collection.

What items are available for next day Click & Collect?

Currently, only products at warehouses in Victoria (excluding Brunswick, East Pakenham and Werribee), New South Wales (excluding Carlingford, Gordon, Valley Heights and Warringah Mall), Western Australia (East Victoria Park, Kalamunda), Tasmania, South Australia, Northern Territory, Queensland and ACT are available for next day Click & Collect.

These products will have the Click & Collect icon visible on the website.

Can I inspect an item in-stock before taking it home?

Yes, you can inspect the item before taking it home. Our standard exchange and refund policies also apply to Click & Collect.

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