Postal	Private Bag X1, Plumstead, 7801
Physical	2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7700
Tel	021 763 3200 / 08600 067 327
Web	www.nsfas.org.za

Overview

The mission of the National Student Financial Aid Scheme (NSFAS) is to transform NSFAS into an efficient and effective provider of financial aid to students from poor and working-class families in a sustainable manner that promotes access to, and success in, higher and further education and training, in pursuit of South Africa’s national and human resource development goals.

The mission statement is made up of three distinct elements which describe why NSFAS exists, what it does, and the impact on its constituency: NSFAS exists to provide financial aid to eligible students at public TVET colleges and public universities; NSFAS identifies eligible students, provides bursaries, and collects student loan repayments to replenish the funds available for future generations of students; and NSFAS supports access to, and success in, higher education and training for students from poor and working-class families who would otherwise not be able to afford to study.

NSFAS Contacts: Student Enquiries, Loans, Account, Payment and Balance Enquiries

NSFAS contact for student loans, account payments, balance enquiries, general enquiries, wallet, and many more.

Also, if you’re facing any challenges concerning your account, don’t hesitate to contact the bursary scheme via the following;

Call number: 0860 067 327
Toll-free: 0800 203 900
Email: info@nsfas.org.za
Twitter: @myNFSAS

For general enquiries about NSFAS loans and bursaries

Tel No.: 08000 67327
Email: info@nsfas.org.za
Postal Address
Private Bag X1, Plumstead 7801, South Africa
Physical Address
10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700

Account, Payment and Balance Enquiries

For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za

For general enquiries relating to accounts:
Email: queries@nsfas.org.za

Student Enquiries

For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za
Postal Address
– Students, University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa

Vuvuzela Fraud & Corruption hotline

To submit information on fraud or corruption identified or witnessed:
Tel No.: 0860 247 653
Email: nsfas@thehotline.co.za
Fax2Email: 086 726 1681
SMS Call Back Number: 30916

NSFAS Wallet

For all NSFAS Wallet related enquiries:
Tel No: 08000 67327
Email: info@nsfas.org.za
Postal Address
– NSFAS Wallet documents
Private Bag X6, Plumstead 7801, South Africa

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:
Tel No.: 021 763 3200
Email: outreach@nsfas.org.za

Media

For all media-related enquiries please contact:
Phatisa Ntlonze
Tel No: 021 763 3200
Email: media@nsfas.org.za

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NSFAS Contact Details