How do I transfer a taxpayer (client) on eFiling?

 

 

To transfer a taxpayer (client), follow these steps:

 

  • Login on eFiling:

 

 

    • Select

 

      • Organisation

 

    • Register New

 

 

  • Complete the information needed and click “Continue” at the bottom:

 

 

    • Tick the tax type box, fill in the tax number and click “Register”

 

    • A message will be shown, advising the taxpayer is already registered.

 

    • Click “Request Tax Types” on the left hand menu.

 

  • Scroll to the bottom and click “Create New”:

 

 
 

  • Select ‘I agree’ or ‘I do not agree’ under Declaration:

 

 

  •  Fill in the reference number next to the tax type and click “Request”:

 

 

  • This will send an automatic request to the holding user to advise that you are asking for the transfer of the taxpayer (client).

 
Please note:
 
Where the request isn’t accepted within five days
 

    • Requests will automatically transfer from a tax preparer to a:

 

      • Tax Practitioner

 

      • Taxpayer (client).

 

    • Requests will automatically be cancelled from a tax preparer to a:

 

    • Tax Practitioner

 
Alternatively, the taxpayer (client) may:
 

  • Remove the access of the holding user

 
Top Tip: The new Tax Practitioner/tax preparer must send the transfer request to the taxpayer (client).
 

Need Information or Confused about Something ?

Ask a Question
  • Accept the request sent.

 
Should you need more help, please call the SARS Contact Centre on 0800 00 SARS (7277).


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