Fetola has opened its 2025/2026 SME Application Support Internships program for this academic year. All interested applicants should apply using the details below.
Internship Application Closing Date: 26 August 2025/2026
Internship Application Location: Cape Town, Western Cape
Job Requirements
- Tertiary diploma/degree in Business, Entrepreneurship, or similar
- 3-6 months minimum working experience in administrative / customer service role
- Multilingual in at least 2 of the official South African languages
- Telephone etiquette and excellent spoken, written and interpersonal communication
- Able to work towards tight deadlines
- Excellent problem-solving skills
- An approach of being relatable, personable and customer first
- Advanced computer skills including MS Office Suite and effective project management tools
- Confident, creative, ambitious and forward-thinking
- Data capturing skills and basic analytical skills
Training :
Training will be provided as good understanding of the Programme offering and application platform is needed to function in the role and to ensure the candidate is well equipped to perform in the role. Interns will receive support and guidance as part of their role.
Job duties
The incumbent of this role will be responsible for duties that include but not limited to
Application call and support:
- Support the applicant through the online application process
- Provide guidance to the applicant in completing their application forms
- Assist with queries through email and telephonic support
- Follow up with applicants on incomplete application forms
Data analysis and reporting:
- Data capturing, analysis and reporting – assist the project lead in putting together required reports – number of applications, programme application data, statistics and insight
How to apply
Click here to apply online for Fetola: SME Application Support Internships 2025/2026
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